![]() ![]() Plugging it back in will result in a 10-15 minute "update" cycle before it becomes useable again. Roughly once a week now the soundbar will freeze up and needs to be unplugged. I ended up plugging the Apple TV straight to the TV and switched to optical out to the soundbar. Turning on the Apple TV will power on the soundbar and the TV but I get no picture and no audio. My setup is pretty simple Apple TV 4K running to HDMI in on the soundbar, then soundbar to an LG TV. I received the update about a month ago and since the update I have not been able to use ARC and HDMI in. I wonder if Costco would even take this back after three years. Please release something to get these working again or let us roll back. I paid good money for your product and it shouldn’t be bricked by firmware after three years of use. I’m a little relieved all the problems are probably firmware related but am very disappointed that three months have passed with no resolution.Ĭ’mon, Vizio. I pulled the 36512 from the boneyard and confirmed it’s on this current firmware. I did a random search last night to see if any issues had been reported since then and came across this post. I threw the 36512 in my electronics bone yard where it’s been sitting since. That all got pretty old pretty quick (and I figured the sound bar was toast) so I just picked up another sound bar at Costco on Black Friday. Then it would only pick up the HDMI signal half the time. It really started acting funny and wouldn’t work at all unless I unplugged it from the wall before each use. Wow, I guess my SB36512-F6 updated to this shoddy firmware sometime before Thanksgiving last year. If you have a question or comment you would like directed specifically to us please tag Vizio_Support or message us directly. As some posts can get buried we may not always see an update to a post or receive a notification. We are here to help as much as we can and interject into conversations where we may be helpful. We recognize that Reddit is a community where individuals come together and discuss problems and find resolutions with each other. We will get back to you as quickly as we can. If we are looking into your issue it may require us a little bit of time to reproduce your issue. Model Number and Current Firmware version If you are reporting an issue the below items of information would be helpful for others information and for us to try to duplicate the issue.ĭ. In this spirit abusive behavior, vulgar or insulting language directed at other users will not be tolerated. If the sound bar does not verbally announce the firmware and only shows flashing lights, repeat steps 1 thru 8.This is an official VIZIO Reddit page and we would like to create a positive environment for users to come and find solutions to issues or provide feedback to others. If the Bar verbally announces the firmware as 2 dot 0 dot 0 dot 4 you will know the FW is up to date.
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