Solution: try uninstalling all the drivers in device manager and restart. If you ever reinstall your Windows and try to install the drivers that came with the laptop it can cause a clash between your Windows driver and the driver that came with Dell laptop. Probe: If updating drivers didn’t work, check for clashing drivers like windows and dell drivers clashing. To do it from Device manager, Right click on My Computer > Properties> Device Manager > Internal Keyboard > Right click > Properties > Drivers Tab> Update Driver. To update your Windows, go to Start > search ‘Windows Update’ > Click on update. Solution: Update the Drivers by either updating Windows or device manager. It can be entirely possible that the driver is at fault. Sometimes drivers are corrupted and your keyboard stops functioning. Before we conclude that your keyboard is dead, we need to identify if it isn’t just a driver issue. Probe: If the keyboard isn’t printing anything, check for keyboard drivers. Solution: Start > settings > input methods > options > select QWERTY(US) The point is if your keys are printing something else when you press G, chances are the layout is different and you need to check that and fix that. In AZERTY keyboard Q and W keys are replaced by A and Z respectively. The difference is the key placement on the keyboard. QWERTY is not the only keyboard layout out there and AZERTY and Dvorak are less popular input layouts on the keyboard that is available for Windows. Probe: If Most of the keys are printing different letters than the keyboard, then you need to check for the keyboard layout. To change the layout to QWERTY on Windows 10, go to Start > settings > Time & Language > Region & Language > Click on Language > Options > Change QWERTY (US). Solution: You can go to settings and change the layout which is standard in your country. What this means is the positioning of letters and other characters is standardized but US, UK, and Europe have their own standard keys positions and differ slightly across the world. Almost all of the keyboards we see on the laptops have the Qwerty layout. Probe: If keys are working but some keys print different characters when pressed, then check for the keyboard settings. Solution: Take a brush or a pressurized air can to blow off the dust under the keys and check if the keys have returned to normal state. As this reaches under the keys it can hinder the functionality and eventually rendering the key useless. The keys would inevitably accumulate dust and lint and other atmospheric debris. Keyboards are slimmer to fit the compact style of a laptop and generally, they have a minute space between the key head and the components beneath it. Probe: If keys are sticking and not functioning properly, check for dust particles and gunk under the keys. With that out of the way, let’s see how to fix keyboard issues on Windows laptop. Sometimes you don’t even realize its pressed accidentally like my grandma has a laptop which has a disable button and it is pressed accidentally when she cleans the keyboard. Well, give you a step by step guide to fix if your Dell keyboard (should works for other Windows keyboard as well) not working.īefore we begin, check if you have your keyboard has Disable Keyboard button. Not all but some keyboards come with a dedicated keyboard disable button (like the Mute or WiFi toggle button) which temporarily disables your keyboard when pressed. If this doesn’t fix the problem we move to the next step and iterate this until the problem is identified and fixed. Troubleshooting any hardware is a three-step process: Probe, Identify and Fix. Dell keyboards are reliable but every hardware fails sometimes and often we throw out perfectly good hardware.
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